1-877-777-7590Interested In Becoming an Authorized Dealer?
SecurTek Monitoring Solutions’ Authorized Dealer programs provide the flexibility and support needed to help independent security companies grow and prosper in the security industry. In partnership with our experienced independent Authorized Dealers, SecurTek is building its business based on a commitment to Service Excellence in all that we do. What sets us apart from other dealer programs is our commitment to Service Excellence, local presence, long-term partnerships and advanced technologies.
If you would like more information about our Authorized Dealer Programs, please send us your name, mailing address, email address and other contact information to customer.care@securtek.sk.ca or call us toll-free at 1-877-777-7590.
Authorized Dealer Programs
SecurTek works with our independent Authorized Dealer network to provide state-of-the-art security and monitoring services to customers throughout Canada. We rely on the experienced Dealers to do the sales and installation of the security systems, while we provide reliable monitoring. SecurTek does not compete with Dealers - we do not have our own sales or installation force. Any sales leads that come to SecurTek are passed directly on to an Authorized Dealer.
SecurTek works with Dealers to develop a program that best suits the needs of the Dealer. Our goal is to develop and foster strong long-term partnerships, which is why our programs offer such benefits as lucrative on-going revenue sharing opportunities and dealer support programs.
Dealer Support
SecurTek has a dedicated team of professionals to provide support to our Authorized Dealers. This team is available through a toll free number to provide quick responses to questions about equipment, products, commissioning and marketing. SecurTek arranges sales training sessions on such topics as upselling and closing the sale, as well as installation training programs with our equipment suppliers.
A Dealer Web Site is being developed to provide additional information and support to the Dealers. The site has information about installation guides and procedures, advertising and marketing tips, upcoming events and products and pricing. The secure site provides up-to-date information and support for dealers, as well as basic business tools.
Marketing Support
SecurTek believes that it is important to support our Authorized Dealers in growing and developing their business in order to achieve long-term success. For example, SecurTek's co-op advertising program provides funding assistance to dealers for marketing and advertising efforts. As well, we supply our partners with free emergency response cards, contracts and central station guides. Lawn signs, window decals and a variety of marketing support collateral, including general brochures for direct mail or trade shows, are also available.
Building customer loyalty and reducing customer churn is vital for long-term success in the industry, which is why SecurTek utilizes a customer contact strategy to develop relationships with customers. The strategy involves regular newsletters, customer satisfaction surveys and installation follow-up calls. As well, SecurTek is taking advantage of the trend that is seeing people exploring the web site for information about security products and services. We are continuously revamping and reworking our web site so it provides useful information to potential and current customers. Research is also important - we are able to learn about our customers needs and expectations, thereby enabling us to more effectively target potential customers.
Customer Support
Today’s customers want simplicity and convenience, which is why SecurTek has established a customer care centre. The attendants at this “one-stop shop” can provide information on Authorized Dealers in a customer’s area, answer any billing questions and provide basic systems information. All this is available through a toll-free number or via email using on-line forms.
Administrative and Billing Applications
Billing and collections can take up valuable time from growing your business, therefore SecurTek offers our Dealers the convenient, worry-free option of having us do the billing. Pre-authorized payments, either through credit card or automatic withdrawal from bank accounts, can be made monthly, quarterly, semi-annually or annually. Customers can pay by cheque quarterly, semi-annually or annually.
Our Strengths
Long-Term Partnerships
At SecurTek, we understand the importance of strong partnerships for the delivery of services to our customers. Our partnerships are effective because we encourage flexibility, open and honest communication and teamwork.
Service Excellence
Service Excellence is one of the cornerstones of SecurTek’s business and encompasses everything from providing quick and appropriate responses to alarm calls to clear and accurate commissioning to useful marketing tools. We strive to exceed industry standards with regards to alarm monitoring and customer service, because we know that building customer and dealer loyalty is the key to long-term success in the security industry.
Advanced Technology
SecurTek grew from a very experienced and well-established technology company. We know the value of leveraging advanced technologies to deliver the benefits of information services to our customers and bring new products and services to market quickly and at competitive prices. Our state-of-the-art ULC Monitoring Stations are some of the most advanced in North America. SecurTek has also established a business development department to research and bring to market value-added services and new products, thereby providing additional opportunities for our Authorized Dealers.
Local Presence
In an industry that is quickly consolidating, SecurTek strongly believes in local support. Having Authorized Dealers located in the customer’s community provides front-line support and presence. As well, our state-of-the-art monitoring stations provide reliable monitoring and support for customers and dealers.
The SaskTel Connection
Saskatchewan Telecommunications, the leading full service communications company in its service area, is a Canadian company that has been in business for over 90 years. SaskTel provides a full range of communication services - voice, data and image - over a digital, fibre-optic based network. Utilizing the strength of its Authorized Dealer network, SaskTel Mobility offers world-class wireless services including cellular, paging, wireless data and wireless Internet. SaskTel International, meanwhile, exports SaskTel’s expertise in network integration, network management and interactive services to all points of the globe and has operations in 26 countries. Partnerships, alliances and new revenue sources are strategically important to SaskTel’s business. As well, our corporate vision reflects our commitment to social responsibility and good citizenship.
1-877-777-7590